About UAE Mystery Shopper
UAE Mystery Shopper application is available in 8 languages; namely, Arabic, English, Urdu, Hindi, Spanish, Chinese, French and Russian, to cater to the needs of customers from different nationalities in United Arab...
UAE Mystery Shopper application is available in 8 languages; namely, Arabic, English, Urdu, Hindi, Spanish, Chinese, French and Russian, to cater to the needs of customers from different nationalities in United Arab Emirates. Users can evaluate the overall experience at the service center and rate the various aspects of their experience including the location, parking spaces, reception, waiting time, clear process, completion time, service fees, payment method and employee attitude.
Customers can share their feedback on the smart application either during or after their visit to the service center. The comments section allows users to elaborate further on their experience, thus providing government entities with extensive data that help in pinpointing strengths and weaknesses.
This app, developed by the Emirates Government Services Excellence Program (EGSEP), has been launched by Sheikh Mohammad recently with a view to empower customers, listen to customer voice, measure customer satisfaction and increase citizen happiness.
Aug 4, 2022
Version 2.9
New Feature is added to open WhatsApp Chat from the App
Previous Versions
Here you can find the changelog of UAE Mystery Shopper since it was posted on our website on 2021-12-23 22:40:02.
The latest version is 2.9 and it was updated on 2024-04-19 16:58:26. See below the changes in each version.
UAE Mystery Shopper version 2.9
Updated At: 2022-08-04
Changes: Aug 4, 2022 Version 2.9
New Feature is added to open WhatsApp Chat from the App
UAE Mystery Shopper version 2.8
Updated At: 2022-03-05
Changes: Mar 5, 2022 Version 2.8
> Added New Feature of Shopper Registration.
> Registered Shoppers can see their ratings in detail.
UAE Mystery Shopper version 2.7
Updated At: 2021-07-02
Changes: Jul 2, 2021 Version 2.7
Minor enhancements in label parameters
Disclaimer
Official App Store Link
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